Our Promise

Authenticity Guarantee

Every product sold by Epic Kick is 100% genuine. Sourced from verified channels, inspected in-house, and quality checked before dispatch.

100% Genuine

Inspected In-House

UK Registered Co.

Rated Excellent

Independent Retailer Disclosure

EPIC-KICK LTD is an independent retailer. We are not affiliated with, authorised by, endorsed by, or in any way officially connected to Nike, Inc., Jordan Brand, Adidas AG, ASICS Corporation, New Balance Athletics, Inc., Deckers Brands (UGG), Supreme, Yeezy, The Pokémon Company, Pop Mart International Group, Jellycat, Topps, or any other brand listed on this website. All brand names, logos, and trademarks are the property of their respective owners and are used solely for product identification purposes.

Sourcing

Where We Source Our Products

We work with a carefully vetted network of suppliers to ensure every item we stock is genuine. We do not source from marketplaces, private sellers, or unverified third parties. Every supplier relationship is established through documented, traceable channels.

Authorised Distributors

Official distribution partners who receive stock directly from brand manufacturers through legitimate supply chains.

Licensed Wholesalers

Established wholesale partners operating within the UK and Europe who hold verifiable accounts with brand-approved supply networks.

Verified Retail Channels

Trusted retail partners and authorised stockists from whom we acquire genuine, brand-new inventory.

Process

Our Verification Process

Every product undergoes a multi-point inspection before it is listed on our site and again before it is dispatched to a customer. If any product fails any stage of this process, it is rejected and returned to the supplier.

Packaging Inspection

Original branded packaging, box labels, tissue paper, tags, and accessories checked for consistency with manufacturer standards.

Product Code Verification

SKU numbers, style codes, and barcodes cross-referenced against official brand databases to confirm the product matches its listing.

Material & Build Quality

Stitching, material quality, colourways, sole construction, and overall finish physically inspected against known authentic examples.

Labelling & Tags

Size labels, country of manufacture, care instructions, and hang tags reviewed for accuracy and consistency with genuine production runs.

Sealed & Secured

The Epic Kick Authentication Tag

Every pair dispatched by Epic Kick is sealed with our proprietary authentication tag, a white zip-tie style security seal attached directly to the shoe. One side is branded "EPICKICK", the other reads "NO RETURN IF TAG IS REMOVED".

This tag serves as your physical proof of authenticity. It confirms the product has passed our multi-point inspection and has not been tampered with since leaving our facility. Think of it as our signature on every pair we sell.

Epic Kick authentication tag - front showing EPICKICK branding

Front: EPICKICK branded seal

Epic Kick authentication tag - back showing no return policy

Back: Return policy notice

Important: Do not remove the authentication tag until you are satisfied with your purchase. Once the tag is removed, the item is considered worn and is no longer eligible for return. This policy exists to protect all customers by ensuring every returned product remains in verifiably unworn condition.

Guarantee

Our Guarantee to You

If you receive a product from Epic Kick that you believe to be inauthentic, contact us within 14 days of delivery and we will:

Arrange a free return collection at our expense

Conduct a thorough re-inspection of the product

Issue a full refund or replacement if the product is confirmed inauthentic

This guarantee is in addition to your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Transparency

Why This Matters

The resale market for branded footwear and streetwear has grown rapidly, and with that growth comes an increase in counterfeit products. We understand that buying online requires trust, which is why we are transparent about who we are, where we source from, and how we verify our products.

EPIC-KICK LTD is a registered UK limited company (Company Number 16259824, VAT 509 0257 08) with a publicly verifiable record on Companies House. We operate under UK consumer law and are fully accountable for every product we sell.

Get in Touch

Authenticity Concerns?

If you have received a product and have any concerns about its authenticity, or if you would like verification details before purchasing, please contact us. We aim to respond within 24 hours.

Email support@epickick.co.uk

Phone +44 7833 389 538

Hours Monday to Friday, 9am to 5pm GMT

WhatsApp Message Us on WhatsApp

EPIC-KICK LTD · Company No. 16259824 · VAT 509 0257 08

Registered in England & Wales · Verify on Companies House